Managed Services from NEC Corporation of America

Managed Services Video


Watch the Video

Videoconferencing, mobility, IP telephony and distance learning are just a few of the ways technology can make you more competitive in your business. And when you trust NEC to out-task your networking and other services, you can leverage those tools more efficiently — and can focus on increasing productivity and expanding your business.

NEC has the knowledge and expertise to implement, manage and maintain your network — both now and in the future. We stay ahead of trends, seamlessly integrating new solutions as your business needs evolve.

Cisco PoweredNEC recently achieved Cisco Powered designations in Managed UC and Managed Security.  These Cisco Powered services deliver a high-quality, customizable service experience, making it easier for businesses to make the right decision when purchasing technology as a service.

  • A Cisco Powered Managed Unified Communications service provides unified voice, video, data and mobility communications for the business environment. The service integrates voice, video, and other collaborative data applications into intelligent network communications solutions. These solutions, including Internet Protocol (IP) telephony, unified communications, and rich-media conferencing, take full advantage of the power, resilience and flexibility of an organization's unified communications network.
  • A Cisco Powered Managed Unified Contact Center service provides an IP-based, centralized infrastructure that can support many distributed sites. The service offers a full suite of contact management services that can be implemented immediately or incrementally. This service delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP network to contact center agents. The solution also delivers time-division multiplexing (TDM)-to-IP connectivity with Cisco VoIP gateways, and media termination with Cisco Unified IP phones.
  • A Cisco Powered Hosted Unified Contact Center service provides the same IP-based, centralized management of a managed Unified Contact Center on a hosted basis.
  • A Cisco Powered Managed Firewall security service provides Cisco proven firewall technology solutions to help customers better protect their business infrastructure. The service is managed from a security operations center. It supports the key features available on the Cisco firewall solutions, such as network bandwidth optimization and anti-IP address spoofing, and conforms to Cisco and industry best practices.
  • A Cisco Powered Managed Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) security service provides Cisco deep-packet, inspection-based technology to better protect a customer’s business infrastructure. This service delivers real-time monitoring and detection and mitigation of many types of malicious network traffic, such as distributed denial-of-service attacks. The service is managed from a security operations center and is deployed at strategic locations across the enterprise network. It supports the key features available on the Cisco IDS/IPS solutions and conforms to Cisco and industry best practices.

In addition, NEC has two Cisco Strategic Managed Services–Secure Router and Wireless LAN – and two Cisco Legacy Managed Services – Local Area Networks (LAN) and Routers – for a total of nine Cisco managed services designations.

  • A Strategic Managed Services Secure Router service is a managed WAN router with integrated security to provide secure connectivity. This service is based on the Integrated Services Router (ISR) security bundles that are packaged in 3 forms: Entry bundle for basic security, enhanced bundle for added performance and scale, and V3PN for integrated security and IP communications. This service delivers 24x7x365 management, monitoring, and maintenance of network traffic flows. Included are comprehensive SLAs covering the overall performance of the service and online access to real-time and historical service-performance reports.
  • A Strategic Managed Wireless LAN Service extends the corporate network securely, allowing employees to conduct business anywhere, anytime, from any device. The service includes integral security capabilities that protect both the device and the enterprise network with Quality of Service (QoS), availability, and reliability. It also supports advanced wireless capabilities such as Wi-Fi Multimedia, virtual LANs, and fast, secure layer 2 and 3 roaming for seamless mobility.
  • A Legacy Managed Router Service provides remote router configuration, management, and maintenance. This service delivers 24x7 management and monitoring of customer site routers in a Wide Area Network (WAN).
  • A Legacy Managed Service provides remote LAN switch configuration, management and maintenance.

Bottom Line, NEC Managed Services:

  • Reduces risk associated with managing complex networks
  • Reduces network operating costs
  • Focuses your IT staff on adding value to the services delivered over the network
  • Delivers the latest products and services
  • Manages network changes proactively
  • Plans for the long term
  • Keeps things running day-to-day
Cisco Systems Managed Services Provider NEC Unified Solutions